Payment Terms

    Terms governing payments, refunds, and service delivery

    Payment Terms

    All invoices are due within 15 days from the invoice date (Net 15). Payments must be made via bank transfer, UPI, or Zoho Payments to the account details provided. Late payments after the due date will incur 1.5% monthly interest. GST, as applicable under Indian law, is included in the invoice total and non-negotiable.

    Refund Policy

    No refunds for completed implementations, custom configurations, custom integrations, trainings or post-training services. Partial refunds may apply for ongoing projects at CirroCraft's discretion; transaction fees are non-refundable. Credit notes can be issued for future work if agreed. Direct unresolved issues to support@cirrocraft.com first.

    Services and Delivery

    Services cover Zoho implementation, consulting, integrations, and training as per the Statement of Work (SOW). Deliverables are provided as-is; revisions require prior approval. CirroCraft retains IP rights until full payment; client grants usage rights for project data.

    Governing Law

    These terms are governed by Indian laws, with disputes resolved in Mumbai courts. For privacy matters, refer to our Privacy Policy.

    CirroCraft Solutions LLP
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